Shipping policy

Thank you for choosing MIGO PETS! We are committed to providing you with the best pet products and ensuring fast and secure delivery. Below is our shipping policy:

Shipping Fees:

• Orders under $99: Flat shipping fee of $4.99.
• Orders over $99: Free shipping.

Shipping Time:

• Orders are typically delivered within 2-8 business days, depending on your location.
• Sydney metro: Delivery in 2-3 business days.
• Other regions: Delivery may take a little longer.

Order Processing:

• Orders are processed within 1-2 business days after payment.
• During busy periods, processing may take longer, and we will notify you via email if there's a delay.

Tracking Information:

• You will receive an email with your tracking details once your order is shipped.

Issues with Your Order:

• If your order arrives damaged or there are any issues, please contact us at orders@migopets.com.au, and we will assist you promptly.